Grounds Services

AERIAL PHOTOGRAPHS
Aerial photographs of the convention will be available at the Information Center in Building 22 and at the FMCA Store, booths #12-16, located in the supplier exhibits in Building 4. Color 8x10 photographs will be available for $10 as soon as possible, depending on the weather.

AREA RALLY BOOTH
Learn more about FMCA’s area organizations and their events. Plan your travels to include one of the 10 area rallies. FMCA area vice presidents will be on hand to assist your planning with dates and locations. FMCA’s Area Rally booth, #96, will be located in Building 4 exhibit area (see program map).

BANKING
Attendees may withdraw cash using Discover, VISA, and MasterCard at ATM machines located at the Grandstand Mezzanine level; The Plaza de las Americas on Palm Street; near the motorhome exhibits; inside Building 4; and inside the Red Gate near the Sheraton Suites Fairplex Hotel. The ATM machines are connected to Plus, Star, and Explore networks.

A full-service branch of IndyMac Bank is located at:
2111 Bonita Avenue
La Verne, CA
(909) 593-4944

Lobby hours:
Monday through Thursday, 9:00 a.m. to 4:00 p.m.
Friday, 9:00 a.m. to 6:00 p.m.
Saturday, 9:00 a.m. to 3:00 p.m.
Closed on Sunday.
An outdoor ATM machine is available 24 hours.

CAR RENTAL
Car rentals at discounted convention rates are available through Avis Rent-A-Car. Daily and weekly rates are available. To reserve a car, contact Avis at 1-800-331-1600 and use your Avis Worldwide Discount (AWD) number A674399. Or reserve online (www.avis.com) and have your discount number automatically included in your reservation and receive an e-mail confirmation.

CHAPTER ACTIVITY CENTERS
You may sign up at the FMCA Information Center in Building 22 to use one of the seminar rooms for chapter activities. Please use the rooms and enjoy, but be advised that each area must be returned to its original condition before your chapter activity ends. That way, each of the areas will be ready to use for seminars or other activities following your meeting. We appreciate your cooperation.

CHAPTER SERVICES BOOTH
Come chat with Carol, from the National Office, who will explain the services provided to chapters; or if you’re curious, she will help you find a chapter that caters to your interests. FMCA’s Chapters Booth, #97, will be located in Building 4 exhibit area (see program map).

CLASS B & C AREA
At this year’s "Celebrating Family" convention, be sure to check out the Class B & C Area, located in the coach display area Lot G, spaces #842-846 and #872-878 (see program map). Many type B and type C motorhome manufacturers will have coaches on display for those interested in downsizing or for the first-time RV buyer. Many new and exciting features are displayed on these motorhomes. In this area you’ll discover coaches with all the comforts, conveniences, and quality found in larger motorhomes. As you look inside these coaches, you’ll see more luxurious standards and optional features than you ever thought possible in a smaller coach! Fuel economy? Maneuverability and parking ease? Livability? Whatever your reasons for choosing a type B or type C motorhome, you’ll be sure to find it in Class B & C Area. Participants in this area include:

Coach House, Inc., C7578, spaces 874-875
Dynamax Corporation, C7599, spaces 876-878
Leisure Travel Vans, C6844, space 846
Phoenix USA, Inc., C9620, space 845
Pleasure-Way Industries, C6935, spaces 843-844
Roadtrek by Home & Park Motorhomes, C3790, spaces 872-873

COMPUTER INFORMATION
Coach Connect Café
The FMCA Information Center in Building 22 will serve as your cyber launching pad during FMCA's "Celebrating Family" convention. Thanks to Coach Connect, C9772, an FMCA Two Star sponsor, you may plug in your own laptop to check e-mail messages, get on-line with one of the computers provided, or go wireless. Note: this is a free service.

If you bring your laptop to the Coach Connect Café, please be sure to bring your cables with you. Did you forget your laptop in your coach? No problem. Computers will be available with free Internet access. Please be courteous and keep your browsing to 15 minutes if others are waiting to use the terminals. Those with Web-based e-mail accounts may access their e-mail.

Feel like going wireless? The Coach Connect Café will have just what you are looking for to make the Wi-Fi connection.

The Coach Connect Café will be open on Monday, Tuesday, Wednesday, and Thursday, 9:00 a.m. to 4:00 p.m.

Computer Help Desk
As part of the Coach Connect Café, a computer help desk will be staffed by knowledgeable members of the Bits & Bytes chapter at the FMCA Information Center in Building 22. The Help Desk will be open Tuesday, Wednesday, and Thursday, March 21, 22, and 23, from 9:00 a.m. to 4:00 p.m. The Help Desk staff is available to assist you with your Internet connection. Obtain information about communicating on the road and about the various Internet service providers. Discuss your computer problems with the Help Desk staff. There may be a simple solution.

CONVENTION OFFICE
FMCA's convention office is located in the south side of Building 3.

DENTIST
Pomona Dental Group
850 Indian Hill Blvd.
Pomona, CA 91767
Phone: (909) 626-3541
Office hours: Monday, Tuesday, Thursday, and Friday, 9:00 a.m. to 6:00 p.m.
Wednesday and Saturday, 9:00 a.m. to 1:00 p.m.
Closed on Sunday

From Fairplex: Take I-10 East to the Indian Hill Boulevard exit. Turn right off exit and go one mile. Dental office is located on the left.

DUMP STATIONS
Septic trucks from National Event Services will be available to empty holding tanks for a charge of $30 for the service.

If you wish to have your coach serviced by a roving septic truck, you may purchase a ''septic'' window sign for your coach from National Event Services in the FMCA Information Center in Building 22. Hours when you may purchase the septic signs are 8:00 a.m. to 11:00 a.m. on Monday, Tuesday, Wednesday, and Thursday, March 20, 21, 22, and 23. Place it in the street side, most visible window of your coach.

Remember to leave your coach commode valve open when your holding tank is being emptied so there is no danger of collapsing your holding tanks.

National Event Services is FMCA's official septic company and the only company authorized to furnish individual coach service to attendees parked at this convention. Please contact FMCA security or the convention office staff if another company attempts to provide this service in the family parking areas.

If you desire to empty your own holding tanks, go to the dump stations located in Lots J and I, along the drag strip. (See grounds map.) These dump stations will be available 24 hours per day at no fee.

EMERGENCY PROCEDURES
FIRE, POLICE, MEDICAL EMERGENCIES/AMBULANCES:
Call (909) 865-4661

For emergencies on Fairplex grounds, call the emergency number listed above. DO NOT CALL 911 — THIS MAY DELAY EMERGENCY SERVICE TO YOU.

When you call the emergency number, (909) 865-4661, tell the dispatcher your location. If you do not have immediate access to a telephone, please send someone to the Information Center located in Building 22 on Palm Street. He or she may need to meet the emergency vehicle and lead it to the site of the emergency.

To aid emergency personnel in locating the site of an emergency in a parking area, persons needing help should turn on their motorhome's emergency flashers and sound their horns.

Fire Emergency
In the event of a motorhome fire emergency, please evacuate by foot. Do not attempt to move your motorhome, because this may present a dangerous situation for fire equipment attempting to enter the area, as well as for others attempting to evacuate on foot.

First Aid Station
The Fairplex First Aid Station is located on Birch Street and Broadway. Look for the cross on the convention maps. The first aid station will be open 24 hours beginning Friday, March 17, at 8:00 a.m. through 12:00 p.m., Friday, March 24.

First Aid Station phone number: (909) 865-4370

The numbers that follow may be given to friends or relatives so you may be contacted while at FMCA's "Celebrating Family" convention. You must, however, be sure to fill out a locator card and return it to the Information Center so you can be found in case of an emergency.

The family member Information Center and emergency phone number is (909) 865-4661.

The exhibitor information and emergency numbers are (909) 865-4641 or (909) 865-4643 between 8:00 a.m. and 5:00 p.m. After 5:00 p.m. the Information Center emergency number is (909) 865-4661.

Starting at 8:00 a.m., Sunday, March 19, convention security staff or FMCA staff will be on duty 24 hours a day at the Information Center in Building 22 (see program map).

EXHIBITS
Exhibit hours for FMCA's 75th International Convention will be from 3:00 p.m. until 7:00 p.m. for the ''Motorhome Preview'' on Monday, March 20. Supplier exhibits and motorhome exhibits will be open Tuesday, Wednesday, and Thursday, March 21, 22, and 23, from 8:30 a.m. until 5:00 p.m. Please see the "Exhibitor Information" section of this program for locations and booth numbers of all exhibitors.

Families — Hazardous conditions (forklifts, cranes, trucks, and trailers) exist in the exhibit areas prior to the Motorhome Preview. Please help reduce the risk of injury by not entering the coach exhibit area before 3:00 p.m. on Monday, March 20. It is difficult to finalize displays with visitors present. Thank you for your cooperation.

EXITS
On parking days — Saturday, March 18; Sunday, March 19; and Monday, March 20 — please do not attempt to exit the convention grounds via the way you entered. To do so would cause major traffic problems, as other families are moving into their final parking spots. Your cooperation is appreciated.

EYEGLASS COLLECTION
There will be a special collection box located in the Information Center, Building 22, for used eyeglasses. Your contribution, which benefits the Lions' Foundation Eye Program, will be appreciated. Please leave your donated eyeglasses in the collection box before 12:00 p.m. on Thursday.

FMCA STORE
FMCA will be selling logo apparel in Pomona, including shirts, hats, and jackets. Commemorative hash marks, hat pins, and aerial photographs for this convention also will be available. FMCA's 2006 edition of the Road Atlas & Travel Guide will be for sale. The FMCA Store is located in Building 4, booths #12-16.

FUEL
Gasoline, Diesel Fuel, and Liquid Propane
For safety reasons, propane trucks are prohibited on the convention grounds.
Gasoline, diesel fuel, and liquid propane will be available at:

JR Shell
Corner of White and Arrow Avenue
Phone: (909) 593-7015

All major credit cards are accepted.
Open Monday through Sunday, 5:00 a.m. to 10:00 p.m.

GARBAGE COLLECTION
Garbage will be picked up daily. First pickup will be on Saturday, March 18. Last pickup will be on Friday, March 24. Please leave tied plastic bags at the street side of your motorhome no later than 8:00 a.m. Please do not leave open bags. Do not leave bags of garbage at your campsite upon leaving. We appreciate your cooperation.

GENERATORS
The running of generators in general parking areas is allowed between the hours of 7:00 a.m. and 11:00 p.m. Families who prefer "no generator" or "full generator" parking may inquire at the Information Center in Building 22 beginning at 8:00 a.m. on Sunday, March 19.

HANDICAPPED INFORMATION
Handicapped members have been parked as close as possible to all activity centers for easy access.

Handicapped Golf Cart Service
Golf cart transportation will be provided for members who have registered for the handicapped parking areas. FMCA golf cart service will transport members parked in the handicapped parking area (Lot F) to and from their coaches and the activity centers.

Handicapped members who choose to park in family parking lots may use the FMCA golf cart service to travel inside the activity areas and to and from the main tram station only. Handicap transportation to and from the family parking areas is not available.

Handicapped members parked in the family parking lots who wish to avail themselves of this service must go to the Information Desk in Building 22 to obtain a sticker to affix to their convention name badge. This is the golf cart drivers' only means of identifying you.

HOSPITAL
Pomona Valley Hospital
1798 N. Garey Ave.
Pomona, CA 91767
Phone: (909) 865-9500

From Gate 17 at Fairplex: Turn left on West McKinley Avenue. Turn left onto North Park Avenue. Turn slightly left onto North Garey Avenue.

INFORMATION CENTER
The Information Center is located in Building 22. (See your program map.)

Business Hours are:
Sunday, March 19
8:00 a.m. to 5:00 p.m.

Monday, March 20
7:00 a.m. to 7:00 p.m.

Tuesday, Wednesday, and Thursday, March 21, 22, & 23
8:00 a.m. to 5:00 p.m.

It will be open 24 hours a day starting Sunday, March 19, for emergencies.

A message center and locator cards are located in the Information Center.

FMCA personnel at the Information Center will be happy to answer questions regarding membership, grounds services, facilities, etc.

FMCA would like to acknowledge Armor Shield, C10148, an FMCA One Star sponsor, for their generous sponsorship of the Information Center.

INFORMATION EXCHANGE CENTER
Several of FMCA's "Celebrating Family" exhibitors will place literature, promotional materials, and product specification sheets at the Information Exchange Center located in the Information Center in Building 22.

LOCAL INFORMATION
The Pomona Chamber of Commerce and the La Verne Chamber of Commerce will have representatives at the FMCA Information Center in Building 22 to answer your questions regarding local sites, tours, directions, restaurants, and services such as beauty shops, grocery stores, laundries, gas stations, and repair shops.

Many of our Western Area Information Center Host Volunteers will be on hand to help answer your questions.

LOCATOR CARDS
The locator card that you received in your packet is our only way of finding you in the parking area should you need to be located for an emergency. Blank cards are available at the holding area registration office or in Building 22. Please be sure to fill out a locator card and turn it in. Locator card collection boxes will be available at the Information Center in Building 22 and at the Coffee Hour area.

LOST AND FOUND
Be sure to turn in any "found" items at the FMCA Information Center in Building 22. FMCA endeavors to return any found items to the rightful owners. After the convention, a list of "found" items not claimed will be printed in Family Motor Coaching magazine before the items are donated to charity.

MAIL
The official address for the Pomona convention is:

Your Name and Member Number
c/o Family Motor Coach Association
P.O. Box 7777
Pomona, CA 91769-7777

For general delivery picked up at the Pomona Post Office:
Your name
General Delivery
Pomona, CA 91766-9999

FMCA is not responsible for any misdirected mail or packages.

Beginning Monday, March 20, mail will be delivered to the grounds, sorted, and will be available for pickup after 12:00 p.m. in Building 22. Outgoing mail may be deposited in the FMCA Information Center, Monday, Tuesday, and Wednesday, from 8:00 a.m. to 5:00 p.m.; and Thursday, from 8:00 a.m. to 1:00 p.m.

Cancellation Stamp
A special cancellation stamp has been created for the members of FMCA to commemorate FMCA's 75th International Convention, "Celebrating Family." All mail sent from the FMCA Information Center in Building 22 will carry this cancellation stamp.

MEMBERSHIP BOOTH
FMCA's Membership booths are #98 and #99 located in Building 4. (See program map.) Staff members will be on hand to answer questions; sign up new members; update member addresses, phone numbers, e-mail addresses, or coach information; and handle dues renewals.

NEWSLETTERS
As a service to FMCA attendees, a daily newsletter will be available. The newsletter, full of convention news, program updates, and fun facts such as birthdays and anniversaries, is distributed each morning at the Coffee Hour area and at the Information Center in Building 22 on Tuesday, Wednesday, and Thursday, March 21, 22, and 23.

NEWSPAPERS
A limited number of "free" copies of the Inland Valley Daily Bulletin newspaper will be distributed at Morning Coffee Hour on Tuesday, Wednesday, and Thursday, March 21, 22, and 23, compliments of Tracks to Adventure, C1034, an FMCA One Star sponsor.

PACKAGE CHECK
Don't want to carry around those great purchases you made at the indoor exhibits? A package check will be available Tuesday, Wednesday, and Thursday, 8:00 a.m. to 5:00 p.m., at the Information Center in Building 22.

PETS
Pets are allowed only in family parking areas and must be kept on a leash at all times. Please use discretion. Walk pets as far away from coaches as possible, and be sure to clean up after them. Pets are not permitted in the exhibit or seminar areas.

Veterinarian
Pomona Valley Veterinary Hospital
158 W. McKinley Ave.
Pomona, CA 91768
Phone: (909) 623-2602
Hours: Monday through Friday, 8:00 a.m. to 6:00 p.m.
Saturday, 9:00 a.m. to 5:00 p.m.
Closed on Sunday.

Directions from Fairplex: From Gate 17, turn left on McKinley Avenue. The veterinary hospital is located on the corner of McKinley and Garey avenues, just north of I-10.

PHARMACY
Wal-Mart Pharmacy
80 Rio Rancho Rd.
Pomona, CA 91766
Phone: (909) 620-4602
Pharmacy hours:
Monday through Friday, 9:00 a.m. to 7:00 p.m.
Saturday, 9:00 a.m. to 5:00 p.m.
Closed on Sunday.

Directions from Fairplex: Go southwest on McKinley Avenue for 0.8 mile to Park Avenue. Turn right onto Park Avenue for 2.9 miles. Turn right onto Rio Rancho Road.

SEMINARS
Many exciting seminars have been planned for FMCA's "Celebrating Family" convention. Please refer to the convention program for a full description of each seminar. You also may use the separate handout that is given with the program as a quick reference guide. FMCA does not represent or endorse the accuracy or reliability of seminar content. While the information given is believed to be correct, reliance upon such content shall be at your sole discretion.

SERVICE CENTER
The FMCA Service Center is located in the Fairplex Green Quonset Hut in Lot G-1, adjacent to the coach display area (see program map). The hours are:

Monday, March 20
12:00 p.m. - 5:00 p.m.

Tuesday, March 21
Wednesday, March 22
Thursday, March 23
8:30 a.m. - 5:00 p.m.

Several firms exhibiting at FMCA's "Celebrating Family" convention will offer emergency motorhome service of various kinds. Only exhibitors that are actually offering the services of a service van or personnel are listed below. Each of these exhibitors will have a desk at the FMCA Service Center where you may sign up for limited service. Should an exhibitor in which you are interested not be listed below, you may inquire about service at their exhibit booth. Please be advised that service at the FMCA convention is limited, and some exhibitors may direct you to firms outside the grounds for service. Exhibitors that are offering the services of a service van or service vehicle request that you make an appointment with their service personnel at the FMCA Service Center.

For your protection, approved service vehicles will have yellow or green credentials with "Service" designations. Any vehicles without credentials providing service in family parking areas should be reported to FMCA security. All sales transactions must be restricted to the Service Center area or a registered exhibitor's booth.

Please note that a list of local service firms will be available at the FMCA Information Center in Building 22. This list will be available for your use prior to the opening of FMCA's Service Center on Monday, March 20, at 12:00 p.m.

Please do not bring your coach to the service center. In most cases, you will be asked to meet the service company at the service center and lead them back to your coach at an appointed time.

Exhibitors providing emergency service at the Service Center are:

Atwood Mobile Products, C3053
Blue Ox, C2903
Carefree of Colorado, C444
Dometic Corporation, C306
Fan-Tastic Vent Florida Distribution, C4046
Fleetwood Service, C985
Generac Power Systems, C750
Glas-Weld Systems, Inc., C7469
HWH Corporation, C731
International Thermal Research Inc., C9810
Interstate Batteries, C7196
King Controls, C6950
Kwikee Products/Power Gear, C990
MotoSat, C5004
Power Technology S.E., Inc., C4752
RVP/Suburban Manufacturing Co., C5775
Thetford/Norcold Corporation, C109
Wingfoot Commercial Tire, C9719
Winnebago Industries, Inc., C93
Xantrex Technology, C7475

SERVICE ORGANIZATIONS & LOCAL MEETINGS
AA Group (909) 838-2740 or Hotline (909) 857-0529

Kiwanis Club of Pomona
New York Delight Restaurant
310 S. Thomas St.
Pomona, CA 91766
(909) 868-6518
Wednesday, 2:10 p.m.

Rotary Club
Sheraton Suites Fairplex
McKinley Grill
(909) 622-2220
Tuesday, 11:30 a.m.

SHOWERS
Showers are located immediately next to the outdoor exhibit area in Lot G. These are the only showers available.

STAYING LATE
For family members requiring to spend an extra night at Fairplex following the convention, please visit the KOA Campground located on White Avenue, for more details, or call (909) 593-8915.

TELEPHONES
Telephones can be found at many locations and buildings on the grounds, including Buildings 4, 5, 6, 7, and 8. Telephones also are located at the Grandstand pavilion, outside the midway of the Grandstand, by the Fairplex Security Station/Restrooms, and at the Red Gate near the Sheraton Suites Fairplex Hotel. There will be local/collect/credit card/800-only telephones inside Building 22. There are several other banks of telephones throughout the Fairplex grounds.

TELEVISION STATIONS
KABC Channel 7 ABC, Pomona, CA
KCBS Channel 2 CBS, Pomona, CA
KNBC Channel 4 NBC, Pomona, CA
KTTV Channel 11 Fox, Pomona, CA

TRAMS AND TRAM ROUTES
Trams will run continually to transport convention attendees from the parking areas to and around the activity centers. The trams will run on Sunday, March 19, from 4:30 p.m. to 10:00 p.m.; on Monday, March 20, from 6:30 a.m. to 9:30 p.m.; and on Tuesday, Wednesday, and Thursday, March 21, 22, and 23, from 6:30 a.m. to 10:00 p.m.

Trams are sponsored by Ford Motor Company, C405, an FMCA Five Star sponsor.

The tram transfer station is located at the Information Center, Building 22. If convention registrants wish to visit any area of the grounds, they may transfer at the transfer station to a tram that regularly travels to the desired area. Tram routes will service the parking lots (see program map).

Tram Routes

Red Tram – Lots B, B-1, F, and all activity areas.

Yellow Tram – Lots G-1, G-2, G-3, H, H-1, I, J, K, L, L-1, M, and N.

Green Tram – Lots O-1, O-2, O-3, and O-4.

Exhibit Express: This route goes from the indoor exhibits in Buildings 4 and 6 to the coach display exhibits in Lot G (Carnival lot).

Handicapped and Activity Trams
Golf cart transportation will be provided for those members who have registered for the handicapped parking area. FMCA Golf Cart Service will transport those members parked in the Handicapped Lot F to and from their coaches to all activity centers.

Handicapped members who choose to park in the family parking lots may use the FMCA Golf Cart Service for travel inside the activity area and to and from the tram stations only. Handicap transportation to and from the family parking areas is not available.

Handicapped members parked in the family parking lots who wish to avail themselves of this service, please go to the Information Desk in Building 22 and have a sticker affixed to your convention name badge. This is the golf cart drivers' only means of identifying you.

Additional six-person golf carts will roam the seminar and exhibit areas, providing shuttle service for other convention attendees and guests requiring assistance.

VEHICLE TRAFFIC
Family member vehicle traffic is restricted to the family parking areas only. No family member vehicle traffic is permitted in the exhibits/convention activity areas.

Please remember that golf carts must have lights if used after dark.

Golf carts are not allowed in the White Avenue tunnel or the promenade area on Palm Street.

All motor vehicles, mopeds, motorbikes, and three-wheelers must be operated by licensed drivers only. Please remember that pedestrians always have the right-of-way.

While we wish for you to have an enjoyable time on the grounds, we also are concerned about your safety. Please be courteous when operating golf carts, mopeds, scooters, and other motorized vehicles around the grounds. Members and guests who continue to operate these vehicles in an unsafe manner after being warned will be asked to cease the use of these vehicles. Continued violations may result in removal from the fairgrounds.

The speed limit for mopeds, motorbikes, golf carts, and bicycles is 5 mph while on Fairplex property. This speed limit will be strictly enforced.

Only authorized and licensed vehicles are permitted on the city streets of Pomona.

WATER
Water is located near the dump stations in Lots I and J. (See grounds map for exact locations.)

WHEELCHAIRS
A limited number of wheelchairs will be available from the Information Center in Building 22. Wheelchairs are on loan to FMCA members at no charge. You will be required, however, to leave a deposit (credit card number), your name, and membership number. All wheelchairs must be returned to the FMCA Information Center no later than 9:30 p.m. Thursday evening. Please check in wheelchairs with the security guard so your account is not charged. Your credit card account will be charged for the replacement cost of the wheelchair if it is not returned.