Motorhoming | Family Motor Coach Association
- Created: Monday, 18 May 2009 17:31
Norcold has voluntarily extended a prior recall to include refrigerator models 1200LR, 1200LRIM and 1201LRIM manufactured from March 1, 2001, to Dec. 31, 2002, the company said in a news release. Each cooling unit under the extension has a serial number between 1273701 and 1536607.
Norcold has notified the National Highway Traffic Safety Administration (NHTSA) and Transportation Canada of the extension upon becoming aware that the recall could involve additional refrigerators, which may under certain conditions, result in high temperatures and possibly a fire.
In addition to the recall above, Norcold has determined that it is necessary to modify the remedy associated with a previous recall to models 1200LR and 1200LRIM with cooling unit serial numbers 700000 and 1008700, manufactured between December 1996 and February 1999. Owners who responded to this previous recall will be contacted instructing them to bring their recreational vehicle into a service center so that a safety thermal switch kit can be installed on the replaced cooling unit.
Vehicle owners with these newly recalled models or those who obtained a remedy to models 1200LR 1201LRM and 1200LRIM must stop operating their refrigerator until it has been inspected and repaired. Persons owning an affected refrigerator can call Norcold at (800) 767-9101 for additional important information and to obtain the location of the nearest Norcold Service Center. Information is also available at www.norcold.com (Select Customer Support, then Recall Info).
Service personnel should call the Technical Assistance line at (800) 444-7210 to obtain the thermal switch kit required for the adjustment. Details of the individual recalls and the specifics are as follows:
Recall #09E-026 — for 5,900 cooling units that were used as replacements for the 02E-045 recall, initiated in 2002, were not equipped with a thermal switch system. Therefore, those owners will be contacted, directly by Norcold, to have their cooling unit retrofitted with a thermal switch kit.
Recall #09E-027 — for 22,350 cooling units that are in the population of cooing units that range from the end of Extended recall 08E-030 to the implementation of the algorithm, implemented in January 2003. Norcold will contact OEMs, distributors and dealers who sold such units, in order to contact customers to alert them to bring in their recreational vehicle to a Norcold Service Center.
Letters detailing the recall extension will be sent to all manufacturers, distributors, dealers and service centers. Owners of the previous recall remedy will be contacted as soon as possible.