Sprint© Unlimited MIFI Plan
Your Adventure Awaits.
No matter where you go, stay connected.
Data limits on your cell or wireless plan? No problem! Connect to your Sprint-powered hot spot and share your journey.
FMCA has teamed with Sprint to bring its members an outstanding benefit. Your benefit includes 3G-4G LTE as a truly unlimited monthly service. Access to the Sprint mobile hotspot plan is included in the FMCA Tech Connect+ benefit, package-priced at just $49.99 per month, with a one-time rental fee of $39.99 for the mobile hotspot device.
Members must have at least 1 year of active membership remaining to take advantage of this Benefit Package.
Plan Benefits
The Sprint Mobile Hotspot will be the connecting factor that makes sharing your experiences on the road with others seamless. Take a piece of traditional home living with you without worrying about data cap limits.
Video chat with family and share life events using reliable Sprint data coverage.
Upload and share your RV experiences without the worry of a data cap.
Stay reliably connected with work on the road.
Sprint FAQs
-
Q: What is my data limit for this plan?
A: The Sprint Mobile Hotspot plan is a truly unlimited data plan with no data cap. Sprint does, however, reserve the right to network manage at any point and this can happen in congested areas from time to time.
-
Q: How will I be billed for this benefit package?
A: The credit card that you use to enroll in the FMCA Tech Connect+ member benefit package, which includes use of a Sprint MiFi, will be billed on a monthly basis at the rate of $49.99. You will be billed by FMCA and billing begins at the time of enrollment, not activation.
-
Q: Am I locked into this plan for a given period of time?
A: This is a month-to-month plan - you are free to cancel this plan at any time.
-
Q: How many devices can I order?
A: There is a one device limit per Membership # (ex. F123456).
-
Q: Can I suspend the service?
A: You are able to temporarily suspend this service and reduce the monthly fee from $49.99 to $13.99. Service may be suspended for at most 9 months over a 24-month period. If you wish to suspend your service, please contact the FMCA office at 800-543-3622.
-
Q: Do I own the mobile hotspot device?
A: The mobile hotspot is issued to you on a rental basis and must be returned to FMCA if you choose to unenroll or cancel. Reminder, there is a 1-time rental fee of $39.99 charged to your credit card at the time of enrollment, which is non-refundable.
-
Q: If I cancel, what address do I ship the device back to?
A: To cancel, log into our main website at https://www.fmca.com and then view your Member Profile. Scroll down through your profile to the "Technical Benefit Add-On" section, then find "Tech Connect +" within that section and click the “Cancel” button to begin the cancellation process.
Instructions will be provided as to where to ship the device for return, and a tracking number must be submitted through this form to finalize the cancellation.
(Please note that the cancellation process is available online only.).
The device will be returned to FMCA’s Sprint Plan Management service at the following address:
FMCA Office
8291 Clough Pike
Cincinnati, OH 45244
The device must be received in its original condition within 15 days of the cancellation date, otherwise you will be charged a $200 fee to cover administrative costs. Additionally, the device must be returned in its original packaging or there will be a $10.00 charge to your credit card. You are responsible for the shipping cost to return the device to the above address.
-
Q: If I already have Sprint Service can I just add this to my current plan?
A: No, this is a stand-alone plan offered by FMCA. Do not contact Sprint directly about this offer.
-
Q: If I need assistance with my device what is the process?
A: Your device will have a phone number (also called a PTN #) associated with it. Before calling, have your device mobile number ready then follow the steps below:
1. Call Sprint Tech Support group at 800-927-2199.
2. Enter your device mobile number and then select option 3 for Tech Support.
3. Select option 1 for Mobile Broadband, Hot Spot, or Air Rave.
Note: (If asked for security PIN please say the following: "A security PIN is only required for revenue impacting account changes and is not required for Technical Support".) -
Q: Is there a warranty on my equipment?
A: There is a one-year manufacturer's warranty on the device. Please contact FMCA first if you believe you are in need of a replacement.
-
Q: What about international usage?
A: Internet access is good for use in the U.S. only.
-
Q: How does the shipping work when I order?
A: Please allow 24-Hours for order processing. Orders that are placed on a weekend day will not be processed until the following Monday.
You will receive 2-day shipping on your device at no charge. You must be present to sign for the package when it arrives.
Your device can be shipped to a mail forwarding address but you will need to take in to consideration the time it takes for your Mail Forwarding Provider to ship the device to you. Depending on your arrangement with your Mail Forwarding Provider, you may incur shipping charges.
Note: We are unable to ship to PO Boxes. Occasionally delays in processing and shipping can occur. FMCA is not responsible for shipping delays and is unable to process prorated refunds for lost service time due to delays in shipping or processing.
