• Q: What is my data limit for this plan??

  A: The T-Mobile Mobile Hotspot plan is a truly unlimited data plan with no data cap. T-Mobile does, however, reserve the right to network manage at any point and this can happen in congested areas from time to time.

  
  

  Important Info

  After 50GB, you still get unlimited LTE data but may at times notice reduced speeds in areas with network congestion. At T-Mobile unlimited is truly unlimited. No overages or data caps apply on their network. Data prioritization will only be noticeable when you access a congested tower and have used over 50GB of data in a particular billing cycle. You will continue to get unlimited high-speed data on your mobile hotspot when you aren’t accessing a congested tower. In that way it’s different from data throttling, which slows you down for the remainder of your bill cycle regardless of network conditions, all the time. Their policy is also in line with common industry standards for network management, which are designed optimize network performance and service. 

• Q: How will I be billed for this benefit package?

  A: The credit card that you use to enroll in the FMCA Tech Connect+ member benefit package, which includes use of a T-Mobile Device, will be billed on a monthly basis at the rate of $49.99. You will be billed by FMCA and billing begins at the time of enrollment, not activation.

• Q: Am I locked into this plan for a given period of time?

  A: This is a month-to-month plan - you are free to cancel this plan at any time.

• Q: How many devices can I order?

  A: There is a one device limit per Membership # (ex. F123456).

• Q: Can I suspend the service?

  A: You are able to temporarily suspend this service and reduce the monthly fee from $49.99 to $13.99. Service may be suspended for at most 90 days over a 12-month period. If you wish to suspend your service, please contact the FMCA office at 800-543-3622.

• Q: Do I own the mobile hotspot device?

  A: The mobile hotspot is issued to you on a rental basis and must be returned to FMCA if you choose to unenroll or cancel. Reminder, there is a 1-time rental fee of $39.99 charged to your credit card at the time of enrollment, which is non-refundable.

• Q: If I cancel, what address do I ship the device back to?

  A: To cancel, log into our main website at https://www.fmca.com and then view your Member Profile. Scroll down through your profile to the "Technical Benefit Add-On" section, then find "Tech Connect +" within that section and click the “Cancel” button to begin the cancellation process.
  
  Instructions will be provided as to where to ship the device for return, and a tracking number must be submitted through this form to finalize the cancellation.
  
  (Please note that the cancellation process is available online only.).
  
  The device will be returned to FMCA’s T-Mobile Plan Management service at the following address:
  
  FMCA Office
  8291 Clough Pike
  Cincinnati, OH 45244

  
  

  The device must be received in its original condition within 15 days of the cancellation date, otherwise you will be charged a $200 fee to cover administrative costs. Additionally, the device must be returned in its original packaging or there will be a $10.00 charge to your credit card. You are responsible for the shipping cost to return the device to the above address.

• Q: If I already have T-Mobile Service can I just add this to my current plan?

  A: No, this is a stand-alone plan offered by FMCA. Do not contact T-Mobile directly about this offer.

• Q: If I need assistance with my device what is the process?

  A: Your device will have a phone number (also called a PTN #) associated with it. Before calling, have your device mobile number ready then follow the steps below:
  1. Call T-Mobile Tech Support group at 800-927-2199.
  2. Enter your device mobile number and then select option 2 when prompted to select Technical Support. This will take you directly into the support line.
  
  Note: (If asked for security PIN please say the following: "A security PIN is only required for revenue impacting account changes and is not required for Technical Support".) If you are still having trouble, please visit the self troubleshoot page.

• Q: Is there a warranty on my equipment?

  A: There is a one-year manufacturer's warranty on the device. Please contact FMCA first if you believe you are in need of a replacement.

• Q: What about international usage?

  A: Internet access is good for use in the U.S. only.

• Q: How does the shipping work when I order?

  A: Please allow 24-Hours for order processing. Orders that are placed on a weekend day will not be processed until the following Monday.
  
  You will receive your device within 5-7 business days at no charge. You must be present to sign for the package when it arrives.
  
  Your device can be shipped to a mail forwarding address but you will need to take in to consideration the time it takes for your Mail Forwarding Provider to ship the device to you. Depending on your arrangement with your Mail Forwarding Provider, you may incur shipping charges.
  
  Note: We are unable to ship to PO Boxes. Occasionally delays in processing and shipping can occur. FMCA is not responsible for shipping delays and is unable to process prorated refunds for lost service time due to delays in shipping or processing.

• Q: What device will come with this plan?

  A: You will be shipped the Alcatel Linkzone 2.

• Q: Will this plan come with 5G?

  A: No.

• Q: Can I take the SIM card out and use it in another device?

  A: No. As per our contract with T-Mobile it is not permitted to remove the SIM card out and put it into another device. The only permitted devices are ones provided directly.

Your Adventure Awaits.

No matter where you go, stay connected.

FMCA has teamed with T-Mobile to bring its members an outstanding benefit. Your benefit includes 3G-4G LTE as a monthly service. Access to the T-Mobile mobile hotspot plan is included in the FMCA Tech Connect+ benefit, package-priced at just $49.99 per month, with a one-time rental fee of $39.99 for the mobile hotspot device.

Members must have at least 1 year of active membership remaining to take advantage of this Benefit Package.

Plan Benefits

The T-Mobile mobile hotspot will be the connecting factor that makes sharing your experiences on the road with others seamless. Take a piece of traditional home living with you without worrying about data cap limits.

Video chat with family and share life events using reliable T-Mobile data coverage.

Stay reliably connected with work on the road.

Note: New password cannot contain spaces or special characters like [email protected]#$%^&*(), and must be at least 5 characters in length.

Current Password

New Password

Re-type New Password

Every member of FMCA, as defined in the Bylaws, accepts and agrees that a condition of said membership is the obligation to abide by the FMCA Member Code of Ethics and the other rules and standards of this organization, which represent all our endeavors to be good neighbors, careful and responsible recreational vehicle owners and operators, and good citizens of our communities.

Consistent adherence to the FMCA Member Code of Ethics is desired and required of every member, in order that the actions of all members may reflect favorably upon each other and upon FMCA; and thereby earn the confidence and respect of the public and its acceptance of FMCA and all its members.

FMCA Member Personal Responsibilities:

• Respect the rights and privacy of other members and recreational vehicle owners on and off the highways.
• Comply with all federal, state, and local laws and regulations governing the ownership and use of recreational vehicles.
• Obtain permission to remain overnight, in a shopping center parking lot or on other private property, from the owner or responsible party of the property.
• Comply with all rules of national, state, municipal, and private facilities in which a member stays.
• Last but not least, members should not lose sight of the fact that there is a universal guideline known as the Golden Rule that directs all proper endeavors.

Therefore, recognizing that the public will judge all recreational vehicle owners by their individual actions, all members of FMCA, as well as its employed personnel, are enjoined to honor and comply with the FMCA Member Code of Ethics.

Hello Member,

A good starting place for new members is to go to there profile and look over the options, you can do that here.

You can also check out tutorials on how to use this site here.

FMCA's 101st International Convention and RV Expo in Tucson, Arizona, March 26 through 29, 2020, is set to proceed as scheduled. FMCA will continue to monitor the COVID-19 situation, and if local officials deem that we must cancel the event, we will alert members using every communication method we have at our disposal. Association leaders are encouraging attendees to consult reliable sources regarding COVID-19 and to educate themselves about the virus; assess their personal situation; and make their own educated decision about attending. On March 5, 2020, FMCA sent a communication to attendees and provided them links to the CDC website and the Arizona Department of Health website. If you have registered and decide not to attend, please send your cancellation request to [email protected].

With recent health concerns related to COVID-19, FMCA has been asked for a waiver or release from liability that could be used for FMCA rallies. Rally organizers and attendees are welcome to use this release. The health and safety of FMCA members remains our priority, and we encourage you to check with the rally facility and/or hosts to see whether the rally is still scheduled as planned.

Please download the waiver before registering.

As an FMCA member, you will receive an antitheft decal in your New Member Kit. You are encouraged to affix it to a window in your RV.

The antitheft decal program is sponsored by FMCA in an effort to maintain security of members' vehicles.

FMCA offers a key return program for the members. FMCA logo keychains are available for purchase through our online store at fmca.com. If your lost keys are found with the FMCA logo keychain attached, the keys can be dropped in any mailbox and postage is guaranteed to send the keys to our National Office located in Cincinnati, Ohio.