Motorhoming | Family Motor Coach Association
- Created: Friday, 20 August 2010 05:00
“Our current line of RV training DVDs remains strong and continues to grow in popularity," said Mark Polk, video producer and host of the long-standing RV Education 101 instructional video series. "But we wanted to keep up with today's fast-paced technology where innovative RV training methods are concerned.”
Educating RV consumers on how to properly and safely use their new RV has never been easier than right now, Polk said. "The power of online video has quickly become the primary source for disseminating information to consumers. When you combine online video technology with the need for repetitive viewing for long-term memory retention, and the consumer's desire to access the information instantly, it's easy to see why this is the most effective training method available today.”
The RV Orientation Online Training Program consists of more than 60 minutes of video training, along with bonus training material consisting of RV tips, RV articles, RV crossword puzzles and more.
The video training is generic, covering both motorized and towable RV information, and is similar to the walk-through orientation that a dealer gives a customer prior to taking delivery of the unit, Polk said. It consists of easy-to-understand charts and hands-on instruction covering the LP-gas system, water system, wastewater system, electrical system, campground hook-ups, RV appliances and RV accessories. The video also includes a bonus chapter on RV safety features.
Dawn Polk, co-owner and marketing director, said RV dealers can deliver this content electronically to their customer base, all for a low montly fee. Pricing is available in two tiers based on the number of units delivered per month, she said.
Dealers can offer the online traning video to their customers as a complimentary gift. "Every time customers watch the video they will think of your RV dealership and the fact that you were concerned about educating them on their new RV purchase after the sale."
The online RV training includes eight-minute video focusing on Mark’s recommended “RV essential items.” In it, Mark rocommends parts and accessories and an RV starter kit that can enhance the RVing experience.
RV Education 101 is offering a $5.95 discount off the regular price of $30.95. Click: RV Orientation Online Training Program for FMCA.