FMCA RV Roadside Assistance
to the Rescue!
FMCA Roadside Assistance Program
FMCA's Roadside Rescue®, powered by SafeRide RV Motor Club, will be there when you need it. SafeRide RV provides fully equipped services and valuable benefits to FMCA Members. You can even extend your coverage to additional family members living in your household and add additional passenger vehicles.
- Towing to the nearest qualified repair center
- Fuel delivery
- Lockout service
- Tire change
- Battery boost
- Tech assistance
- And more!
Curious how FMCA Roadside Rescue® stacks up against other RV roadside assistance programs?
Check out the chart below to compare popular provider's plans. It's easy to see FMCA Roadside Rescue® doesn't skimp on coverage!
*Effective as of June 2019. The following is based upon a general overview of available information. Plans may vary depending upon the particular individual or family covered.
*Good Sam Standard membership does not provide benefits for Motorized RVs. If you wish to receive benefits for your Motorized RV, please purchase Platinum, Platinum+, or Platinum Complete. Motorized RVs are classified as the following RV types: Class A, Class B, Class C, Van/Truck/SUV Conversion, Bus Conversion.
Service is provided to start the customer’s weak or dead battery.
Mobile Tire Service
If a spare tire is not available, we will dispatch a mobile tire service company who will mount a like tire. Mobile tire service is not available in all areas. Towing to the nearest qualified tire center will be provided if mobile tire service is not available. You will be responsible for all parts and labor fees.
Vehicle Fluid Delivery
Service is provided to deliver standard vehicle fluids: gas, oil or coolant. Customer pays cost of fluids.
Service is provided to gain entry into customer’s vehicle. Customer is responsible for the cost of key cutting parts and labor.
Benefits apply as long as the RV can be safely reached from an established, maintained road, thoroughfare, paved street, highway, public or private parking lot. Winch-out coverage also applies when member is attending FMCA events and rallies. Winch-out services do NOT apply if the RV is more than 50 feet from an established, maintained road or thoroughfare, intentionally driven off the road, or when the RV cannot be reached safely. Benefit does not apply to recovery work (e.g., RV is down a hillside or embankment). Winch-Out services have a dollar limit of $500.
Coverage for additional vehicles
Customers have coverage for an unlimited number of incidents. However, additional vehicles are only covered by basic roadside assistance. Services such as towing, tire changes, lockouts, jumpstarts, and fuel deliveries. All other services are for the RV only and your Roadside Rescue® plan does not cover you in the event of an accident. "Classic" cars — show cars from the '70s or earlier — are not covered. If the pulling vehicle is a Class 6, 7, or 8 Truck then it is NOT covered under the RV’s Roadside Rescue policy and therefore would require a 2nd Roadside Rescue® policy to be covered.
RV Technical Assistance Hotline
Get phone access to ASE-certified technicians to assist with first-level instructions and technical diagnosis with basic troubleshooting and common operational issues with your registered RV. Customers must provide the technician with the RV chassis type, year, make, model, a brief description of the issue, and the location of the RV. The member performing technical adjustments or modifications does so at his/her own risk. Use of this benefit is unlimited.
*Service does not cover major repairs that could void a warranty or RVs with prototype or customized parts.
Mobile Mechanic Dispatch Service
In the event of a mechanical breakdown, SafeRide RV Motor Club will assist in arranging the dispatch of a mobile mechanic to the customer’s location, if the customer is more than 50 miles from the nearest repair facility. The customer is responsible for all charges related to on-site repairs, including travel fees, parts and labor.
Close the Loop
An exclusive feature of re-contacting the customer within 15 minutes of the scheduled ETA to ensure service has been rendered.
Trip Interruption Benefits
In the event of an RV mechanical breakdown, SafeRide RV Motor Club will reimburse the member up to $300 per day for a maximum of five days ($1,500 total) for lodging and meals when the customer is more than 100 miles from home and the vehicle must be kept for repairs at the licensed repair facility. Member must submit receipts and verification of repairs to SafeRide RV Motor Club for benefit reimbursement. Limited to one incident per 12-month period during enrollment term. Full-time RVers are not eligible for trip interruption benefits. Some limitations and exclusions may apply.
RV Concierge Services
In the event of an RV mechanical breakdown, SafeRide RV Motor Club will reimburse the member up to $300 per day for a maximum of five days ($1,500 total) for lodging and meals when the customer is more than 100 miles from home and the vehicle must be kept for repairs at the licensed repair facility. Member must submit receipts and verification of repairs to SafeRide RV Motor Club for benefit reimbursement. Limited to one incident per 12-month period during enrollment term.
- Business locator
- Hotel reservations
- Car rental reservations
- ATM locator
- Prescription delivery
- RV campground referral
- RV storage facility locator
- RV personal delivery service
- Turn-by-turn driving directions
- Traffic reports
- Historical site locator
- Local activities
- Wireless device assistance
- Tickets- theater, music, sports
- Restaurant referral, reservations
- Golf course tee times and referrals
- Rental vehicle return
- Hotel rebooking during an emergency
- Arranging emergency return travel
- Guaranteed hotel check-in
Frequently Asked Questions
For those currently enrolled or about to enroll in the program, please note the following numbers:
For administrative and general inquiries please call (877) 581-8581.
For dispatch, please call the number located on your ID card or found in your policy documents, then choose the appropriate prompt:
- Prompt 1: Customer Service
- Prompt 2: RV Tech Support
- Prompt 3: Roadside Assistance
- Prompt 4: Mobile Mechanic Dispatch
- Prompt 5: Tire Delivery
- Prompt 6: Repair Locator Service
- Prompt 7: Concierge Service
- Prompt 8: Trip Interruption Claims
- Prompt 9: Trip Routing
A pdf of your policy and ID Cards will be available for download on the completion page of your enrollment. Additionally, a copy will be sent to your mailing address via the US Postal Service within 7-10 days. Please allow up to 72 hours for your payment and enrollment to process.
Is FMCA Roadside Rescue® included with my FMCA membership?
No, your FMCA Roadside Rescue® policy IS NOT INCLUDED with your FMCA membership. In addition to your FMCA membership dues, a Roadside Rescue policy costs $129 for a towable RV and $159 for a motorized RV.
Important note: Any updates that you share with FMCA that could also affect your Roadside Rescue®policy – i.e. a change in mailing address, different phone number or email address, the purchase/trade-in of a new RV, etc. - must also be communicated directly to SafeRide RV Motor Club. Updating your information with FMCA does not mean it is updated with SafeRide RV Club. Furthermore, a renewal of your FMCA membership does not automatically result in the renewal of your Roadside Rescue® policy.
Are my additional vehicles, spouse, and dependents eligible for coverage?
Yes, your tow car and additional vehicles are covered. Owner, spouse or spousal equivalent, and any children under the age of 25 years old living at home or away at school also have their vehicles covered. Only roadside assistance benefits apply to the household.
Do I have to be a certain number of miles away from my home to use the program?
No, there is no distance from home to use the program.
Is there a limit on the amount of times I can use the service?
No, there is no written number of times you may use the program. Use is unlimited, but if it becomes apparent you are not maintaining your vehicles you could be subject to a rate increase.
How do I know if I have a current plan with SafeRide?
For general inquiries you can call SafeRide directly at (877) 581-8581. You will need to provide your name, address, and FMCA Membership Number.
Am I covered for towing?
Towing is covered to the nearest qualified repair center. If a non-accident related tow is necessary, the customer’s disabled vehicle will be taken to the nearest qualified repair facility.
What does "nearest qualified repair shop" mean?
Qualified equates to placing the unit at a repair center that can handle the specific type of repair. In many cases the member has already “pre-qualified” with the location they request it be towed to. If not, you will be towed to the nearest location within the SafeRide RV Motor Club network of authorized repair shops.
Is there an age limit to tow my RV or vehicle? I own other vehicles besides my RV, is my Pick-up, Harley and if necessary a rental car covered?
With the exception of “Classic” cars – show cars from the 70’s or earlier – there is no age limit to have your RV or vehicle towed, as long as the vehicle is able to be moved.
Our program covers your RV and most other street legal vehicle(s) you own, rent, or borrow. Please contact SafeRide RV Club if you have additional questions regarding coverage for additional vehicles.
I’m an Associate Member of FMCA, can I still enroll in Roadside Rescue®?
Yes! Associate Members are eligible for Roadside Rescue® as well.
Is the vehicle pulling my 5th-Wheel or Travel Trailer covered?
Yes, both vehicles are covered. If the truck pulling your 5th-Wheel breaks down, for example, both the truck and 5th-Wheel will be moved to the nearest qualified repair center (the trailer may be towed to the nearest campground). If a service center is not available, depending on the time of night, SafeRide RV will make every effort to move you to a safe location.
Is there an instance where my towing vehicle would not be covered under the same policy as my 5th-Wheel or Travel Trailer?
If the pulling vehicle is a Class 6, 7, or 8 Truck then it is NOT covered under the RV’s Roadside Rescue® policy and therefore would require a 2nd Roadside Rescue® policy to be covered. Class 6, 7, and 8 trucks are determined as follows:
- Class 6: 19,501 to 26,000 pounds
- Class 7: 26,001 to 33,000 pounds
- Class 8: 33,001 or more pounds