Information Central

Call 911
When you call the emergency number, 911, tell the dispatcher your location. If you do not have immediate access to a telephone, please send someone to the Information Center. He or she may need to meet the emergency vehicle and lead it to the site of the emergency.

To aid emergency personnel in locating the site of an emergency in a parking area, persons needing help should turn on their RV's emergency flashers and sound their horns.

Fire Emergency
In the event of an RV fire emergency, please evacuate by foot. Do not attempt to move your RV, because this may present a dangerous situation for fire equipment attempting to enter the area, as well as for others attempting to evacuate on foot.

Emergency Numbers
The numbers that follow may be given to friends or relatives so you may be contacted while at FMCA’s Tucson’s Sunsets and Saguaros 101st International Convention and Expo. Be sure to fill out a locator card and return it to the Information Center so you can be found in case of an emergency.

Family Member Information Center/Emergency Contact: (513) 909-1433, from 8:00 a.m. to 5:00 p.m.

Exhibitor Information/Emergency Contact: (513) 909-1434, from 8:00 a.m. to 5:00 p.m. (513) 909-1433, after 5:00 p.m.

Starting Monday through Saturday, the Information Center (see program map), will be staffed daily from 8:00 AM to 5:00 PM.

Refunds for this convention will be made only upon written request (This email address is being protected from spambots. You need JavaScript enabled to view it.). Cancellations made by January 10, 2020 will receive a full refund minus $25 handling fee. Cancellations made after January 10, 2020, but before March 26, 2020 will receive a full refund minus $50 handling fee. Absolutely no refunds March 26, 2020, and after. Badges and confirmation materials must be returned to the FMCA home office before any refund is issued.

Pima County Fairgrounds
11300 S Houghton Rd
Tucson, AZ 85747

Learn more about FMCA's area organizations and their events. Plan your travels to include one of the nine area rallies. FMCA area vice presidents will be on hand to assist your planning with dates and locations.

ATM Machines
US Bank
9050 E Valencia Rd
Tucson, AZ
520-664-1624

Lobby Hours
Monday through Friday, 10:00 AM to 7:00 PM
Saturday, 10:00 AM to 5:00 pm
Sunday, 10:00 AM to 3:00 PM

Western Dental & Orthodontics
7701 E Broadway Blvd
Tucson, AZ 85710
Phone: 520-917-2045

Office Hours
Monday through Friday, 9:00 AM to 6:00 PM
Saturday, 8:00 AM to 3:00 PM
Closed Sunday

Check back closer to the event in order to download the digital program.

Wednesday, March 26 – 1:00 PM to 5:00 PM
Thursday, Friday, and Saturday, March 27, 28, and 29 – 9:00 AM to 5:00 PM

Please see the “Exhibitor Information” section of the program or event app for locations and booth numbers of all exhibitors.

Families -- Hazardous conditions exist in the exhibit areas prior to opening of the show. Please do not enter the RV exhibit areas before 1:00 p.m. Wednesday, March 26.

Shell
7710 S Wilmot Rd
Tucson, AZ 85756
Phone: 520-574-8960
All major credit cards are accepted.

Hours
Open 24 Hours

For safety reasons, propane, gasoline, and diesel trucks are prohibited on the grounds.

Take your bagged garbage to one of the many dumpsters located near your camping location. If you need assistance finding a dumpster or a dumpster requires service, report your request to the FMCA Information Center staff. We appreciate your cooperation.

Do not leave bags of garbage at your campsite upon leaving. We appreciate your cooperation.

The running of generators in general parking areas is allowed between the hours of 6:00 a.m. and 11:00 p.m. Families who prefer “no generator” or “full generator” parking may inquire at the Information Center beginning at 8:00 a.m. on Sunday, March 23.

There will be a limited number of golf carts available for rental. More information to come!

Disabled members have been parked as close as possible to activity centers for easy access.

Activity Cart Service
Golf cart transportation will be provided for members who have registered for disabled parking. FMCA Activity Cart service will transport members parked in the disabled lots to and from their RVs and the activity centers.

Carondelet St. Mary’s Hospital
1601 W St. Mary’s Rd
Tucson, AZ 85745
Phone: (520) 872-3000

Hours
Open 24 Hours

Personnel at the Information Center will be happy to assist with registrations, answer questions regarding FMCA ground facilities, etc., beginning Sunday, March 23 through Saturday, March 29, from 8:00 AM to 5:00 PM. A Message center and locator cards can be found in the Information Center.

The Tucson Convention and Visitors Association will have representatives at the FMCA Information Center starting Tuesday, March 25 through Saturday, March 29, to answer your questions regarding local sites, tours, directions, restaurants, and services in the area.

The locator card that you received in your packet is our only way of finding you in the parking area should you need to be located for an emergency. Blank cards are available at the arrival area registration information in the North Dakota Event Center Lobby. Locator card collection boxes will be available at the Information Center. Pet owners: make sure you fill out the back of the card with information about the pets that are traveling with you.

Be sure to turn in any “found” items at the FMCA Information Center. FMCA endeavors to return any found items to the rightful owners. After “Tucson’s Sunsets and Saguaros”, items collected will be transported back to Cincinnati headquarters. Contact the FMCA Events staff (800-543-3622; This email address is being protected from spambots. You need JavaScript enabled to view it.) to inquire about a missing item or to report any items you may have found.

The address to have mail forwarded to the “Tucson’s Sunsets and Saguaros” is:
Your Name and Member Number
c/o Family Motor Coach Association
Pima County Fairgrounds
11300 S Houghton Rd
Tucson, AZ 85747

Pets

Pets are welcome at FMCA International Conventions but must be kept in the parking areas unless they are providing service assistance. Pets are not allowed in the activity centers (seminars, entertainment, morning coffee hour, etc.) or exhibit areas. Please be a responsible pet owner. Clean up pet waste, prevent the pet from making excessive noise, and keep it on a leash when outside the RV. Also, please complete the pet registry card located on the back of your locator card.

Veterinarian
Valencia Animal Hospital
9040 E Valencia Rd STE 118
Tucson, AZ 85747
Hours:
Monday through Sunday, 8:00 AM to 5:30 PM

Walgreens
1880 E Irvington Rd
Tucson, AZ 85714

The FMCA Service Center will be available on Wednesday, March 26, from 8:00 a.m. to 1:00 p.m. Service sign-ups after this time can be made at the individual company booths.

Several firms exhibiting at FMCA’s “Tucson’s Sunsets And Saguaros” International Convention will offer emergency RV service of various kinds. Please note that emergency services are only provided for health and/or safety issues. A list of exhibitors that will be offering service will be added as the event approaches. Please be advised that service at the FMCA International Convention is limited, and some exhibitors may direct you to firms outside the grounds for service. Exhibitors that are offering the services of a service van or service vehicle request that you make an appointment with their service personnel at the FMCA Service Center.

For your protection, approved service vehicles will have yellow or green credentials with “Service” designations. Any vehicles without credentials providing service in family parking areas should be reported to FMCA security. All sales transactions must be restricted to the Service Center area or a registered exhibitor’s booth. Please do not bring your RV to the service center. In most cases, you will be asked to meet the service company at the service center and lead them back to your RV at an appointed time. Please do not bring your RV to the service center. In most cases, you will be asked to meet the service company at the service center and lead them back to your RV at an appointed time.

Showers will be made available during the convention. Check back for locations.

Please note that weather can affect the reception of digital TV stations. In cases where no TV stations can be received, please listen to a weather alert radio or, at a minimum, a radio with local AM or FM stations.

The Pima County Fairgrounds recommends that family members tune to radio station EAS – 1650 AM; television station KVOA; or through the Internet: www.tucson.org for any weather related emergency information.

Weather and news broadcasts can be found on the following stations:

Trams will run on Tuesday, March 25, from 8:00 a.m. to 9:30 p.m.; Wednesday through Saturday, March 26, 27, 28, and 29, from 7:30 a.m. to 10:00 p.m.

Disabled and Activity Trams
Golf cart transportation will be provided for those members who have registered for the Disabled parking area. FMCA Activity Cart Service will transport attendees parked in the Disabled lot. Disabled transportation to and from the family parking areas is not available.

Activity Golf Cart service will be available to all attendees within the main activity areas. Transportation to and from the family parking areas is not available.

Family member vehicle traffic is restricted to the family parking areas only. No family member vehicle traffic is permitted in the exhibits/activity areas.

Please remember that golf carts must have lights if operated before dawn or after dusk; operation of golf carts is restricted on city streets.

All motor vehicles, mopeds, motorbikes, and three-wheelers must be operated by licensed drivers only. PLEASE REMEMBER THAT PEDESTRIANS ALWAYS HAVE THE RIGHT-OF-WAY.

Motorized personal transportation devices that are not stabilized by three or more wheels may not be used under any circumstances inside any hall or other indoor areas during any FMCA function.

While we wish for you to have an enjoyable time on the grounds, we also are concerned about your safety.

Please be courteous when operating golf carts, mopeds, scooters, Segways, and other motorized vehicles around the grounds. Members and guests who continue to operate these vehicles in an unsafe manner after being warned will be asked to cease the use of these vehicles. Continued violations may result in removal from the grounds.

THE SPEED LIMIT FOR ALL VEHICLES IS 5 MPH WHILE ON THE GROUNDS. This speed limit will be strictly enforced.

ONLY AUTHORIZED AND LICENSED VEHICLES ARE PERMITTED ON THE CITY STREETS OF MINOT.

Portable water is located near the permanent dump stations. When available, you may purchase a “water” sign for your RV at the FMCA Information Center from 8:00 a.m. to 2:00 p.m. on Wednesday, Thursday, Friday, and Saturday. Place the sign on the outside of your RV window most visible from the street.

During your registration for the event, you indicated that you wished to have your confirmation packet held at Will Call. The confirmation packet includes several items that you should have before you arrive in Tucson. We thought it would be a good idea to provide you will all of the pre-convention information that other attendees have received through the mail to make sure you are up to speed with all that is planned for the event. All links below are printable and will be available closer to the time of convention.

Will Call Letter

Parking Credentials

Confirmation Guide

Book Club

A loud audible siren will alert you to the possibility of tornado activity in the Tucson area. The strongest shelters on the grounds are the restroom facilities and in the buildings. Keep pets with you and have your weather radio and cell phone at hand if possible.

If severe weather occurs after activities end for the day, every effort will be made to unlock all the facilities. The city of Tucson is located in Pima county. The Pima County Fairgrounds recommends that family members tune to radio station EAS – 1650 AM; television station KVOA for any weather-related emergency information.

A limited number of wheelchairs will be available from the Information Center. Wheelchairs are on loan to FMCA members at no charge. You will be required, however, to leave a deposit (credit card number), your name, and membership number. All wheelchairs must be returned to the FMCA Information Center no later than 5:00 p.m. on the afternoon of Saturday, March 29. Please check in wheelchairs at the Information Desk so your account is not charged. Your credit card account will be charged for the replacement cost of the wheelchair if it is not returned.

Information provided in this program pertaining to local businesses and service providers should be considered as a service to the attendees and should not be construed as an endorsement or a recommendation of the products or services described.

The Confirmation Guide includes information needed to get to Tucson and be parked. Please read and follow the instructions included in this guide. The Confirmation Guide will be included in your Confirmation Packet along with your parking credentials and badges. The packet will be mailed to all registered attendees beginning as early as January 26, 2020. For those who are having their Confirmation Packet held at Will Call, a pdf version of the guide will be available for download here.

Receive text messages from FMCA regarding severe weather, special events, program additions, and event updates. More information will be available as the event approaches.

FMCA Events has gone mobile! We’ve teamed up with CrowdCompass to build an app (for both Apple and Android) that will make your convention experience easier. This app will include maps, seminar schedules, exhibitor locations, and other information about entertainment and activities – all in the palm of your hand! The “Tucson's Sunsets and Saguaros” app will be available to download approximately one month before the convention.

To get the app on your mobile device:

• Go to the App Store (Apple Store for iPhones or Google Play for Androids)
• Search “CrowdCompass AttendeeHub”
• Download the app. Once it has been downloaded, a username and password needs to be created (this does not have to be the same as your FMCA account).
• Once the account is created, search “FMCA” or “FMCA’s 101st International Convention & RV Expo”
• Once found, tap the “Download” button and it’s ready to go!